Adding or Removing the Salesforce Outlook Add-In

These instructions are for Outlook web mail, although they will be somewhat similar to the desktop versions on Windows and MacOS. In most cases, adding or removing an add-in in one place will do so in all versions of Outlook that you utilize. However, you may need to add/remove in multiple places if this does not work for you. 

To add (or remove) the Salesforce Outlook Add-in, Navigate to "Get add-ins". The easiest way to do this in Outlook web mail is to simply open a new message, and use the edit ribbon at the bottom of the message. 
Get Add-ins in Ribbon

Next, click admin-managed, and choose to add (or remove) Salesforce. If you are removing the add-in, you can stop here. 
Screen Shot 2022-07-06 at 8.27.56 AM.png


Once the add-in has installed, navigate back to your email message and you will see the Salesforce logo in the ribbon. 
Click this to open the plug-in and sign in.
Screen Shot 2022-07-06 at 8.28.45 AM.png

Select "Production" and then "Log in to Salesforce".
Screen Shot 2022-07-06 at 8.13.24 AM.png

If prompted, allow Salesforce to open a new window.
Screen Shot 2022-07-06 at 8.13.33 AM.png

Select, "Use Custom Domain".
Screen Shot 2022-07-06 at 8.13.47 AM.png

Enter our productions org's custom domain "dardenand click "Continue".

Finally, if prompted, sign in with your Darden credentials to login via single-sign-on.

Was this answer helpful? Yes No

Sorry we couldn't be helpful. Help us improve this article with your feedback.